Privacy Policy

Gecko Garden Rooms

1. Introduction

Gecko Garden Rooms respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you contact us, request a quotation, or use our services.

This policy applies to all customers, potential customers, and visitors who interact with Gecko Garden Rooms.

2. Information We Collect

We may collect the following information:

• Your name and contact details, including telephone number, email address, and postal address.

• Details relating to your garden room enquiry, including project requirements, measurements, designs, and site information.

• Information provided when requesting a quotation or booking an installation.

• Any communication between you and Gecko Garden Rooms.

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide quotations.

• Design, plan, and complete garden room projects.

• Communicate with you regarding your project.

• Arrange site visits, installations, and aftercare services.

• Maintain business records and comply with legal obligations.

• Improve our products and services.

4. Sharing Your Information

Gecko Garden Rooms will not sell, rent, or trade your personal information.

We may share information with trusted third parties where necessary to complete your project, such as:

• Material suppliers.

• Contractors or specialists involved in your installation.

• Professional advisers where required.

Any third parties we work with are expected to respect the confidentiality and security of your information.

5. How We Protect Your Information

We take appropriate measures to protect your personal information from:

• Unauthorised access.

• Loss or misuse.

• Accidental disclosure.

• Unlawful processing.

Information is stored securely and only accessed by authorised persons where necessary.

6. How Long We Keep Your Information

We will retain your personal information only for as long as necessary to:

• Complete your project.

• Provide aftercare services.

• Meet legal, accounting, or regulatory requirements.

After this period, your information will be securely deleted or anonymised.

7. Your Rights

Under data protection laws, you have rights including:

• The right to request access to the personal information we hold about you.

• The right to request correction of inaccurate information.

• The right to request deletion of your information where appropriate.

• The right to object to certain uses of your information.

• The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact Gecko Garden Rooms.

8. Website and Cookies

Our website may use cookies to improve user experience, analyse website traffic, and help us improve our services.

You can choose to disable cookies through your browser settings; however, some website features may not function correctly.

9. Marketing Communications

With your permission, Gecko Garden Rooms may contact you with information about our services, offers, or updates.

You can opt out of marketing communications at any time by contacting us or using any unsubscribe option provided.

10. Changes to This Privacy Policy

Gecko Garden Rooms may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be published on our website.

11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Gecko Garden Rooms

Email: Info@geckogardenrooms.co.uk

Telephone: 07587763463

Address: 89 Monklands Letchworth Garden City Sg64xd

Last updated: August 2026